Privacy Policy for Baby Standby
1. Introduction
At Baby Standby, we recognize the importance of personal privacy and are firmly committed to safeguarding the data of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable privacy regulations, including the European Union’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We are committed to upholding the highest standard of data protection and ensuring transparency in our practices.
2. Scope of the Policy and Data Controller Role
This Privacy Policy applies to all users of the website baby-standby.com and related services operated by Baby Standby. For the purposes of applicable data protection laws, Baby Standby acts as the “Data Controller” when determining the purposes and means of processing your personal data. This Policy covers all data collected through our website, communications, and transactions.
3. Categories of Data Processed
We collect the following categories of information via baby-standby.com and related communications:
a) Usage Data
Includes information about your interactions with our website, such as IP addresses, browser type and version, time zone settings, referring/exit pages, and session statistics.
b) Account Data
Information provided when you create an account or place an order, including name, shipping and billing address, email address, and telephone number.
c) Profile Data
Preferences, order history, browsing habits, and in-site behavior. This includes information collected to personalize your experience and enhance functionality.
d) Communication Data
Records of communication with you, including support inquiries, contact form submissions, and customer service exchanges via email or other channels.
e) Technical Data
Device identifiers, operating system versions, browser configurations, mobile device IDs, and other diagnostic data collected from your device.
f) Transaction Data
Details related to purchases and payments, including billing and delivery details, order history, and payment status. Note: We do not store full credit card numbers.
g) Preference Data
Marketing communication preferences, product interests, opt-in/out status for promotional content, and consent records.
4. Legal Bases for Processing
We process personal data under the following legal bases as permitted by applicable laws:
– Consent: Where required, we will request your explicit consent before processing personal information (e.g., for marketing communications).
– Contractual Necessity: Processing required to fulfill a purchase, provide services, or manage your account with us.
– Legitimate Interests: To analyze usage patterns, improve services, ensure fraud prevention and maintain the security of baby-standby.com.
– Legal Obligation: In cases where processing is required to comply with legal or regulatory responsibilities.
5. Your Rights
Under applicable data protection laws, you have the following rights regarding your personal information:
– Right of Access: You may request a copy of the personal data we hold about you.
– Right to Rectification: You may request that we correct or complete inaccurate or incomplete data.
– Right to Erasure: In limited circumstances, you may request that your data be deleted from our systems.
– Right to Restriction of Processing: You may limit the extent of data processing in certain scenarios.
– Right to Data Portability: You may request to receive your data in a structured format to facilitate transfer to another service provider.
These rights may be exercised by contacting us at [email protected]. We will respond to all requests in accordance with applicable legal requirements.
6. Security Measures
We employ a range of physical, administrative, and technical security measures to protect your personal information. These include:
– Industry-standard encryption during data transmission (e.g., HTTPS/TLS).
– Access control policies restricting personal data access to authorized personnel only.
– Routine security audits and vulnerability assessments.
– Implementation of firewall and anti-malware protocols.
– Regular employee training in data protection best practices.
– Secure data backup and disaster recovery processes.
7. International Transfers
If your personal data is transferred outside the European Economic Area (EEA) or other jurisdictions with data transfer restrictions, we ensure appropriate safeguards are in place. These include standard contractual clauses approved by the European Commission and equivalent measures under CCPA to ensure adequate protection in accordance with legal standards.
8. Data Retention
We retain your data only for as long as necessary for the purposes stated in this Policy and to comply with applicable legal obligations:
– Usage Data: 12 months
– Account Data: Retained while the account remains active, and up to 6 years after closure
– Profile & Preference Data: 24 months from last activity
– Transaction Data: 7 years for compliance with tax and accounting regulations
– Communication Data: 3 years from date of correspondence
– Technical Data: 18 months
Upon expiration of the applicable retention period, data will be securely deleted or anonymized.
9. Cookie Policy
Our website uses cookies and similar technologies to enhance functionality, provide analytics, and ensure site security. The categories of cookies used include:
– Essential Cookies: Necessary for the website to function, such as shopping cart functionality and navigation.
– Functional Cookies: Enable personalization and site preferences.
– Analytics Cookies: Collect anonymous data on how visitors interact with the site.
– Performance Cookies: Assist in monitoring system performance and errors.
10. Cookie Management and Compliance
Visitors to baby-standby.com are given clear notice of our use of cookies and may consent to or reject non-essential cookies via our cookie banner. You may also manage your preferences or withdraw consent at any time by adjusting your browser settings or using our cookie settings tool.
In compliance with GDPR and CCPA:
– Users have the right to opt-out of the sale of their personal information (as defined by CCPA).
– EU users are not subject to tracking without affirmative consent for non-essential cookies.
11. Special Protections for Children Under 13
Our website is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal data from children. If we learn that personal information of a user under 13 has been collected improperly, we will promptly delete such data. Parents or legal guardians who believe their child may have provided us with personal data may contact us at [email protected].
12. Policy Updates and User Notifications
We reserve the right to update or modify this Privacy Policy to reflect changes in legal obligations, technology, or our business practices. When material changes are made, users will be notified through clear and accessible communication on baby-standby.com or via email, if applicable.
13. Contact
If you have questions about this Privacy Policy, your personal data, or wish to exercise your rights under applicable law, please contact us at:
Email: [email protected]
We are committed to maintaining your trust through responsible privacy practices and full adherence to GDPR and CCPA regulations. For all data protection inquiries, please reach out and our privacy team will assist you promptly.